At Sport Seam, owned and operated by Sweaty Activewear Private Limited, we respect your privacy and are committed to handling your personal information with care. We understand that protecting customer data is essential to building trust. Therefore, we follow appropriate practices to collect, use, and safeguard your information while providing a reliable and convenient online shopping experience for sports apparel, activewear, and related products.
Throughout this Privacy Policy, the terms "we," "us," and "our" refer to Sweaty Activewear Private Limited, while "you," "your," and "user" refer to individuals who visit, browse, or make purchases through Sport Seam. This policy describes the types of information we collect, how we use and protect it, and the circumstances under which it may be shared. By accessing or using our website, you acknowledge and agree to the practices explained in this Privacy Policy. If you disagree with these terms, please discontinue using our website.
When you browse our website, create an account, or purchase sports apparel, we may collect certain information to manage your orders, improve our services, and provide a better shopping experience.
Personal Information
We may request or collect the following personal details when you interact with our website:
To understand customer interests and improve our product offerings, we may collect information about your shopping activities, such as:
Device & Technical Information
Certain technical details may be collected automatically when you access our website, including:
We use cookies and related tracking technologies to remember your preferences, understand browsing patterns, improve website performance, and display sports apparel or product recommendations that may match your interests.
How We Use Your Information
The information collected through our website helps us manage customer requirements, improve our services, and maintain a better shopping experience. We may use your information for the following purposes:
Order Management & Customer Support
To confirm purchases, process payments, arrange deliveries, share order status updates, and respond to questions or customer service requests.
Personalized Shopping Experience
To suggest sportswear, workout clothing, fitness apparel, and accessories based on your browsing preferences, previous purchases, and product interests.
Communication & Promotional Updates
To send purchase confirmations, shipping notifications, important service announcements, special offers, new collection updates, and promotional messages where you have provided the required consent.
Website Protection & Security
To identify suspicious activities, prevent fraudulent purchases, protect customer accounts, and safeguard our website against unauthorized access or misuse.
Legal & Regulatory Compliance
To fulfil applicable legal obligations, respond to authorized requests, maintain business records, and comply with relevant taxation and regulatory requirements.
Sharing Your Information
We value your privacy and do not sell or rent your personal information to third parties. However, certain information may be shared with trusted service providers when necessary to operate our website and fulfil your orders.
These may include:
Payment service providers who help process and verify your transactions securely.
Shipping and logistics companies responsible for delivering your sports apparel purchases.
Website hosting, maintenance, and technical service providers who support our online operations.
Government departments, regulatory authorities, or law enforcement agencies when disclosure is required by law.
Authorized business partners who provide operational support under appropriate confidentiality and data protection arrangements.
Cookies and Tracking Technologies
Our website uses cookies, web beacons, and similar technologies to support essential website functions, remember shopping preferences, analyse visitor interactions, and improve the overall browsing experience. These technologies may also help us understand which sports apparel categories and products receive customer interest.
You can manage or disable cookies through your browser settings whenever you wish. However, restricting certain cookies may affect website functionality, including shopping cart preferences and other browsing features.
We follow reasonable security practices to protect the personal information shared through our website. Our security measures may include SSL encryption, protected servers, restricted data access, and routine system monitoring to reduce the risk of unauthorized access, misuse, modification, or disclosure.
Although we take appropriate steps to safeguard customer information, no method of electronic storage or online data transmission can be guaranteed to provide complete security. Therefore, we cannot promise absolute protection against every possible security threat.
We retain your personal information for approximately 8 to 12 months following your most recent interaction with our website, unless a longer period is necessary for legal, taxation, regulatory, dispute resolution, or business record-keeping purposes.
Once the information is no longer required for these purposes, we will take reasonable steps to delete it or handle it in accordance with applicable data protection requirements.
Subject to applicable laws and regulations, you may have certain rights regarding the personal information we collect and maintain. These may include:
Requesting access to the personal information associated with your account.
Asking us to correct inaccurate or outdated details.
Requesting the deletion of your personal information where legally permitted.
Withdrawing consent for promotional emails and marketing communications.
Managing cookie preferences through your browser settings.
You may contact us using the details provided below to submit a privacy-related request. We will review and respond to your request in accordance with applicable requirements.
Our website is intended for individuals who are 18 years of age or older. We do not knowingly collect or request personal information from individuals below the age of 18.
If we discover that personal information belonging to a minor has been collected without appropriate authorization, we will take reasonable steps to remove such information from our records as soon as possible.
We reserve the right to modify or update this Privacy Policy whenever necessary to reflect changes in our website operations, business practices, services, or applicable legal requirements.
Any revisions will be published on this page, and the updated policy will take effect upon publication unless otherwise stated. We encourage visitors and customers to review this page periodically to stay informed about how their information is handled. Continued use of our website after policy updates indicates your acceptance of the revised terms, to the extent permitted by applicable law.
For questions or clarification regarding any changes, you may reach out to us using the contact information provided below.
By visiting, browsing, registering, or placing an order through Sport Seam, you acknowledge that you have read and understood this Privacy Policy. Where consent is required, you agree to the collection, processing, storage, and sharing of your personal information for the purposes explained in this policy.
If you have questions, concerns, or requests regarding this Privacy Policy, your personal information, or our data protection practices, please contact our team using the details below.
Email: sweatyactivewearpvtltd@gmail.com