At Sport Seam, managed by Sweaty Activewear Private Limited, we strive to offer customers a safe, dependable, and transparent online shopping experience. This Risk Factor Policy highlights certain circumstances and potential risks that customers should consider when browsing our website or purchasing sports apparel, activewear, and related accessories.
By visiting our website or placing an order, you acknowledge that you have read and understood the factors explained in this policy.
Purchasing sportswear online may involve certain limitations arising from technology, product presentation, manufacturing processes, or other external circumstances.
Although we take reasonable steps to provide accurate product images, descriptions, size information, and specifications, minor differences may occur due to factors such as:
Screen resolution, brightness, and display settings.
Variations between mobile phones, computers, and other devices.
Updates to product designs, labels, or packaging.
Minor differences in fabric texture, colour, or manufacturing.
We recommend reviewing the available product descriptions and size guides carefully before placing an order. If you need clarification about a product, our customer support team can assist you before purchase.
Sportswear and fitness products displayed on Sport Seam are offered subject to stock availability. We make regular efforts to maintain accurate inventory information, but product availability may change due to customer demand, supplier limitations, or unexpected system errors.
In certain situations, we may need to:
Cancel or adjust orders for unavailable products.
Extend processing time due to stock-related issues.
Suggest suitable replacement products, where available.
Issue a refund for items that cannot be supplied.
If any stock-related issue affects your purchase, we will communicate the relevant details and explain the available options.
We aim to present sports apparel through clear product photographs, descriptions, size charts, and material details so customers can make informed purchasing decisions.
However, the actual product may have slight variations due to:
Different screen colours, brightness, or display configurations.
Lighting and photography conditions used during product shoots.
Changes in fabric shades, stitching, patterns, or product finishes.
Design, material, or packaging updates introduced by manufacturers.
Minor differences of this nature may not indicate a product defect. However, if you receive an item that is damaged, defective, or significantly different from its description, please contact our support team in accordance with our Return and Refund Policy.
After an order is dispatched, its transportation and delivery are managed by our appointed courier or logistics partners. While we make reasonable efforts to coordinate timely deliveries, certain circumstances outside our direct control may affect the delivery schedule or condition of a package.
Possible delivery-related risks include:
Delays caused by transportation or route disruptions.
Severe weather or other unexpected environmental conditions.
Courier service interruptions or operational difficulties.
Packages being lost or damaged while in transit.
If you encounter a delivery issue, please contact our customer support team with your order details. We will coordinate with the relevant delivery provider and make reasonable efforts to assist with the matter.
Our website may rely on external service providers for activities such as online payments, order processing, shipping, delivery tracking, and other operational services. These providers manage their platforms independently and may follow separate terms, privacy policies, and security procedures.
We are not responsible for websites, applications, or individuals that falsely claim to represent Sport Seam or use our business identity without authorization. Customers are advised to place orders and share personal or payment information only through our official website and verified communication channels.
If you notice suspicious messages, fraudulent websites, or unauthorized use of our brand name, please inform us using the contact details below:
Email: sweatyactivewearpvtltd@gmail.com
We appreciate your cooperation and remain committed to promoting a responsible, secure, and trustworthy shopping experience for our sportswear customers.